DOER

Dealer Operational Excellence for Results

The DOER system has been designed specifically for equipment dealers.

Customized
DOER is a customizable operational system that reflects the uniqueness of how you do business.
Proven
We believe in DOER because it works. It's an approach developed by dealers for dealers and results speak for themselves.
Sustainable
Real behavioral change comes from process consistency, positive habit formation, and daily rituals that matter. DOER helps create all three.

The Problem

Traditional dealer development methods in equipment distribution have relied on three factors: incentive, insight, and action. However, this approach has failed to deliver lasting change as it addresses the symptoms of underperformance rather than the root cause: a lack of disciplined execution.

The Solution

Operational excellence is executing a business strategy more effectively and consistently than your competition. It’s how you run your business. DOER is operational excellence for equipment dealers. DOER is a comprehensive operational excellence system specifically designed for the equipment distribution industry to help you execute consistently and drive great results.
Operational Excellence

Our Process

1

Measure
Using our proprietary 39-point questionnaire, assess the current state of your dealership. Are you bronze, silver, gold, or platinum?

2

Improve
Identify people, process, or technology improvement projects. We’re here to help every step of the way.

3

Control
Establish lead KPIs and measures to ensure new behaviors stick and old habits are replaced with new rituals.
DOER

The Pillars

Your people make it happen.

Your process helps them do better work.

Your technology helps them do it faster.

The right people, trained well and engaged with the right processes, enable you to scale (grow) your business.

Consistent and documented processes can be automated , freeing up time to focus on customer needs.

The right people, enabled with matching technologies, allow for continuous customer-focused innovations .