Technical Leadership

Development Programs

Our training programs empower dealer managers to build, engage and retain high-performance teams. 

Customized
Bespoke training for the dealership manager. Designed, developed, and delivered by instructors with real-world experience.
Experiential
Learning is the creation of knowledge; there’s no better knowledge than drawing on past experiences.
Practical
Training that focuses on the HOW to drive results, delivered in bite-sized chunks that dealer managers can immediately apply.

The Problem

Dealer managers have it tough. You're constantly strapped for time, balancing pressure from all sides, and consistently challenged to deliver value to your employees and customers. Not to mention learning how to do your job most effectively. So how do you grow as a manager and leader to get more stuff done without it sucking the life out of you?

The Solution

Sales training that returns to the fundamental skills essential for professionals in the heavy equipment industry, delivered via a science-backed and proven micro-learning approach to adult learning.
Training

Our Process

1

Define
Interview stakeholders to define learning objectives to drive real behavioral change. Identify exactly what’s needed for the training program.

2

Develop
Apply proprietary instructional design process to rapidly develop self-directed, virtual instruction, and workshop learning content.

3

Deliver
Self-directed (Level 50) + Virtual and in-person delivery (Level 100) of training material to combat the “forgetting curve”, and a capstone project to reinforce learning.
Levels

Dealer Manager Training

Get in touch with us for more information on our learning modules, process, delivery and more.

Learning Paths

Blended

• Training promotes teamwork and collaboration
• Managers create new ideas together
• Cost and time-effective to train many managers concurrently

Learning Paths

Functional

parts shown below.

• Deep technical learning for each functional area
• Designed to produce highly competent departmental managers
• High operational focus

OUR TEAM

Instructors

Luke Sheppard

• Principal, Sheppard & Company
• 20+ yrs industry experience (OEM/dealer)
Focus: operations, behavioral change
• BEng., MEng., MBA

Matt Wills

• Sr. Advisor, Sheppard & Company
• 20+ yrs industry experience (OEM/dealer)
Focus: sales process, customer journey
• BComm., LLM, MBA