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Employee Net Promoter Score (eNPS) At Sheppard & Company, we’ve learned to pay very close attention to early signals. Not the lagging indicators that show up on a financial statement six or twelve months later,
They’re Sitting in Your Training Plan There’s a line often quoted in military and leadership circles that I think about every January: “We don’t rise to the level of our expectations;
There’s a moment every December, usually sometime between the final sales push and the holiday closure, when the pace finally breaks. By now, you should be very close to or