Three Numbers Every Dealership Should Track
Return Rate, Sentiment and Efficiency at a Glance. Three numbers that tell you whether your customers are coming back, how they feel about it, and how efficiently you’re serving them
Why Your Leadership Team Is Busy, But Not Aligned
I don’t know a single dealer executive who isn’t working hard. Leadership teams are stretched thin. Calendars are full. Days are long. Most leaders feel like they’re carrying more than their fair share, and in many cases,