Technician productivity

Image of a pen with calculations
  • April 22, 2026
  • Deanna White

Three Numbers Every Dealership Should Track

Return Rate, Sentiment and Efficiency at a Glance. Three numbers that tell you whether your customers are coming back, how they feel about it, and how efficiently you’re serving them

Image of a team at a desk. Strategic Clarity is a team sport.
  • January 26, 2026
  • Deanna White

Strategic Clarity Is a Team Sport 

How Most Annual Plans Get Built. This article demonstrates how the best dealers don’t plan alone and how peer learning turns good plans into executable ones. Every year, I see